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Privacy Policy
This is our Privacy Policy, which sets out how Fitness With Phil Ltd uses and protects any information that you give us when you communicate with us, sign up for any membership or use this Website. By browsing and using our website you are agreeing to comply with and be bound by this Privacy Policy, which together with our Memberships, Classes, Football Academy or general sessions govern Fitness With Phil's relationship with you. Please read the following carefully so you can understand how your personal data will be treated.
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For the purposes of the UK General Data Protection Regulation (“the Regulation”) and the Data Protection Act 2018, the controller is Fitness With Phil Ltd located at Bradwell Sports Pavilion, Bradwell, Hope Valley, England, S33 9ST and is the owner of the Website. Our website was built and is managed by Beechwood & Brooke.
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Subject always to your rights under the Regulation, we may update this Privacy Policy from time-to-time. To ensure that you are always aware of our most current Privacy Policy, please take the time to check this page regularly. The contents of this Privacy Notice are subject to these overriding rights and no provision in any other part of this Privacy Notice is to be construed as restricting the scope of those rights.
What Information Do We Collect From You?
If you are a visitor to our Website, even an anonymous visitor, we may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information internally and externally. This statistical data about browsing actions and patterns does not identify any individual. Nevertheless, to the extent that such information falls to be treated as personal data, and you do not wish us to process it, you should change the settings on your internet browser to prevent collection of this information.
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When you sign-up to become a member of Fitness With Phil Ltd or to any classes outside a membership of Fitness With Phil Ltd we will know who you are, and the activities you perform on this Website.
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We may collect and process the following data about you:
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Any information that you provide us, including by filling in forms on this Website including but not limited to your name, address, email address and telephone/mobile number, for the purposes of informing you about the services that we offer, of entering into a contract with you and thereafter of delivering the services which we have agreed to provide under that contract.
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Any financial information provided to the Website as may be required for direct debits, and/or credit and debit card payments, or other types of electronic payment. Details of any transactions you carry out through the Website will be recorded.
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Further general information about you, including your personal or professional interests, experiences with our products and services or other products and services and your contact preferences to ensure that you receive services in the manner which is most convenient to you, to deliver a satisfactory service under the terms of our contract with you and to improve the services that we offer for the benefit of you and of other existing and future members.
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Fitness With Phil Ltd may from time to time ask you to complete surveys via this Website or the website of one of our selected suppliers, and any information you provide in same will be recorded, though you are not obligated to take part. If you are going to submit personal data, your consent will be specifically obtained to the processing of that data at the time.
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Details of your visits to the Website, including, but not limited to, traffic data, location data, weblogs and other communication data. This will assist us in managing the website and generating generalised and anonymised information about usage and about our membership.
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We may also retain copies of any correspondence you send to us and details of your membership history, for as long as it is appropriate to do so, and (as with all the personal data we process) subject to appropriate technological and organisational safeguards to protect its integrity.
Who Do We Share Your Information With?
We may share your personal information with certain companies performing services on behalf of Fitness With Phil Ltd (such as our website designer Secker Freelance Design or direct marketing agents) who will only use the information to provide further information of their services or any any promotional material for Fitness With Phil Ltd.
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Those selected companies will perform a function for us, such as agencies and suppliers whom have been instructed to assist us to more effectively deliver services, manage and conduct promotions and offers, provide technical assistance and support and perform other functions to support marketing activities. A list of approved companies that process data on our behalf is available on request.
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The only selected companies that will have access to personal information are Fitness With Phil Ltd & Secker Freelance Design if needed to perform such functions but will only be permitted by us to use personal information for the purpose of performing that function and not for any other purpose.
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Where you have given specific consent, your information may be shared with trainers of Fitness With Phil Ltd for them to contact you to inform you of personal training services which they would like to offer you.
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We may disclose your information to our subsidiaries or ultimate holding company and its subsidiaries, as defined in Section 1159 of the Companies Act 2006.
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In the event we seek to sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer, subject to satisfactory assurances that the data will be processed securely by them.
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In all cases, any use of your personal information which has been instigated by us will comply with this Privacy Policy and with applicable data protection legislation. In some circumstances, we may have to disclose your personal information by law.
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Save for this, we do not sell, transfer or disclose personal information we have collected from you in connection with our website activities to third parties outside Fitness With Phil Ltd or Secker Freelance Design.
Cancellation Policy
We operate a strict cancellation policy as classes are very popular. You must cancel your booking either online or via phone no later than 48hrs before the scheduled start time.
Cancelling a class does not entitle you to a refund, your payment shall be credited back to your booking account to use for a future class. We do not issue refunds. If you have a membership, then you are cancelled with no further charge.
Please respect this and have consideration for other members so they can book into your space. We understand that things pop up in everyday life that can suddenly change your plans, but please cancel your space as soon as you know if you cannot make it. WE DO NOT ACCEPT BOOKINGS OR CANCELLATIONS VIA EMAIL as these may not be picked up in time.